Please email queries to <s@qiouyi.lu>. I strive to respond to all queries within ten (10) business days, if not sooner, but please keep in mind that I am disabled and may take longer to respond if I’m having a flare-up.

I aim to ship products within three (3) business days. Preorders and other anticipated shipping delays will be noted in the listing details. If there is no notice about anticipated shipping delays, please allow the full thirty (30) days to ship as outlined by the FTC’s prompt delivery rules.

Thanks for your understanding.